We have an exciting opportunity for a Scheduler to join the team at UK Power Networks in Bury St Edmunds. The role will involve handling General and Smart Metering Enquiries.
The role will be for 12-18 months.
The position will require the successful candidate to work full time in the office.
DIMENSIONS:
• To safely and effectively schedule staff (direct and contractors) in the Region.
• Achieving full utilisation of the resources and updating scheduling tools or any new scheduling systems.
• Operate work management tools (MRS), (GPS), (SAP) and PC systems to assist with the issuing and completion of work.
• Raise and process purchase orders using SAP, including the generation of management reports.
• Provide regular feedback to the Field Engineers and Field Staff Supervisors.
• Take and resolves telephone queries from internal and external customers.
• Liaise with other Directorates as necessary to ensure effective working at the Regional Office.
• Support the investigation of customer complaints.
• Record and co-ordinate Electricity Guaranteed Standards.
• Records annual leave and other absence.
• Liaise with Field Staff and update systems with timely information from site as required.
• Liaison with Local Authorities regarding NRSWA and Section 74 issues.
• Liaise with contactors to ensure compliance with section 74 of the New Roads and Street Works Act...