Assistant retail manager

Location: Saint Catherine’sShop -Pickering

Hours: Part-time (12 hours per week)

Saint Catherine’s is looking for an organised, proactive, and people-focused Assistant Manager for our charity shop in Pickering. The Assistant Manager will take responsibility for managing the shop in the absence of the Shop Manager, including during days off, annual leave, and sickness cover. The role will involve working at least one day over the weekend. This role is key to maintaining the smooth operation of the shop and upholding the high standards expected across our retail network.

Shop Operations

• Assist the Shop Manager with the day-to-day running of the shop.
• Take full responsibility for the shop in the manager’s absence, ensuring all procedures and standards are maintained.
• Ensure the shop is clean, safe, and welcoming for customers, donors, and volunteers.
• Support with the processing, pricing, and display of donated and new goods to maximise sales potential.
• Maintain accurate till and cash handling procedures in line with Saint Catherine’s policies.
• Contribute to achieving sales targets and key performance indicators (KPIs).

If you’re motivated by purpose and enjoy leading busy, hands‑on operations that make a difference every day, we’d love to hear from you.

Benefits

• A supportive, inclusive, and collaborative working environment
• Employee Assistance Programme to support your wellbeing
• Free on‑site parking for convenience and ease
• Subsidised meals at our on‑site Flavours Bistro
• Access to our on‑site gym for your health and wellness
• Staff discounts in our Saint Catherine’s charity shops

Saint Catherine’s Hospice is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All staff are expected to share this commitment and work in accordance with our safeguarding policies and procedures. A Standard DBS check will be required for this role.