Rainbows Children’s Hospice provides specialist palliative care and end‑of‑life support to over 750 babies, children, and young people, as well as approximately 3,000 families, siblings, and carers across the East Midlands.
We are opening a larger store in the East Midlands and are looking for a motivated and capable Store Manager to lead this new venture.
Location
Joining Unit, Armstrongs Mill, 173 Charnwood Rd, Shepshed, Loughborough LE12 9NN
Hours
37.5 hours per week, working 5 out of 7 days on a rota basis
About the Role
You will be responsible for driving income and profit by managing the store’s operations, staff and volunteers, stock, premises, and van collections/deliveries. This is a fantastic opportunity to shape the success of a new venture while supporting the vital work of Rainbows.
Key Responsibilities
* Drive store performance and profitability by effectively managing sales, stock, and promotions
* Maximise donations and Gift Aid contributions
* Ensure a consistent flow of fresh, saleable stock
* Oversee efficient furniture collection and delivery, working closely with the Furniture Delivery Service Manager
* Lead and motivate your team, collaborating with the E‑commerce Manager to grow online sales via platforms such as eBay and Depop
Essential Requirements
* Experience in a retail management environment
* Excellent leadership and management skills
* Excellent customer service skills and the ability to implement agreed standards of service in the store
* Ability to manage a diverse team with varying skill sets
* Experience in recruiting, training, and motivating volunteers
* Confidence in working towards financial targets and managing budgets
Desirable Requirements
* Previous experience of managing a store or department within a furniture and/or fashion environment
* Previous experience of working with or managing van drivers
Our Benefits
* Eligibility to join blue‑light card discount scheme and Company Shop
* Health‑cashback plan
* Life assurance
* 27 days holiday (plus bank holiday allowance, with expectation to work bank holidays in this role)
* Contributory pension scheme or Salary Sacrifice Pension Scheme
* Free access to an employee assistance programme
* Well‑being support and access to Mental Health First Aiders
Additional Information
This role is subject to a Basic DBS (Disclosure and Barring Service) check and comprehensive pre‑employment screening, including employment referencing covering the past five years.
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