Customer Account Manager Location: Dursley, Gloucestershire Hours: Full Time | Permanent | Monday - Friday, 8:30am - 5:00pm Salary: £30,000 per annum Commission Job Description An exciting opportunity has arisen for a confident and proactive Customer Account Manager to join a well-established and expanding team. This role involves managing existing customer accounts while developing new business opportunities across a range of industries. Key Responsibilities of a Customer Account Manager * Manage and grow an existing portfolio of customer accounts * Identify and contact new business prospects to expand the customer base * Promote a range of bulk packaging products to existing and potential clients * Understand customer needs and recommend appropriate product solutions * Respond to customer enquiries in a timely and professional manner * Prepare and send quotations to prospective and existing clients * Process and follow up on sample requests efficiently * Maintain accurate customer records using a CRM system * Record all sales activity and customer interactions clearly Key Skills of a Customer Account Manager * Previous experience in a similar sales, account management or customer service role * Strong communication and interpersonal skills * Self-motivated, confident, and results-driven * Comfortable reaching out to prospects and presenting products * Proficient in using CRM systems and general computer applications * Quick to learn and clearly explain product information * Positive attitude and willingness to contribute to company growth * Flexible and adaptable in a fast-paced working environment To be considered for this role, apply now or get in touch with Katie Tyrrell at First Base Employment