You will provide the strategic direction and leadership for the Community Engagement function, driving outstanding experiences for every member of our growing community.
Key Responsibilities
* Provide outstanding organisational leadership to the group of companies as part of the Senior Leadership Team
* Set the strategic direction and implementation plan for the following areas: Community Engagement, Marketing, Communications, Public Affairs, Digital & IT, Insight, and Customer services & Operations.
* Be an agent of positive change and collaborate with other organisations with shared objectives to realise the enormous opportunity that swimming has to contribute to national outcomes.
* Work closely with Senior Leadership Team colleagues to deliver the organisations strategy and especially community growth.
* Contribute to ensuring engagement at all levels of the sport (Regions, Counties, - Clubs and individuals) to align the national strategy and direction with local strategies.
* Ensure all programmes are delivered to a high standard, within budget and maximise the opportunities of external investment to supplement programmes.
* Operate as a high-level interface and point of escalation for key stakeholders. Ensuring relevant and valuable relationships are developed and maintained.
If you are a values-led, people-centred team player who thrives on serving others to make a huge positive difference, then this role could be for you.
In order to be shortlisted for the next stage in the process you must demonstrate within your application how you meet the following essential criteria:
Essential
* Values led with alignment to the Swim England values.
* Experience of leading and working on transformational change projects
* Excellent interpersonal and leadership skills, with a proven ability to effectively coach and influence at all levels of the organisation, internally and externally
* Extensive knowledge and experience of consumer and community engagement including but not limited to Communications, Marketing, Public Affairs, Digital, Insight and customer service.
* Experience of leading multi-disciplinary teams.
* Knowledge and understanding of exceeding consumer expectations.
* Experience of setting and controlling budgets.
Desirable
* Experience of working within the sports environment.
* Knowledge of aquatics
* Experience of digital transformation projects
Following the publication of the Listening Report in March 2024, we engaged with our communities through a series of roadshows and as a consequence, published a new strategy - One Swim England (https://www.swimming.org/swimengland/swim-england-strategy/). This strategy speaks to the enormous opportunity that exists to lead and serve our community, to do things differently, to transform our culture and to make a difference to the health of the nation through lifelong participation for all and significant community growth.
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