Beauty Expert – Boots, North Shields
Various hours per week, part‑time, permanent contract.
About the Charlotte Tilbury Brand
Founded by British makeup artist Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty revolutionised the global beauty industry by making makeup application easy and accessible for everyone. It continues to break records across countries, channels and categories.
Responsibilities
You are the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you embody our mission of empowering customers to be the most beautiful version of themselves, combining expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections.
* Work at a fast pace to achieve and exceed KPIs.
* Teamwork is your motto – build solid relationships with team members and management to create a sense of collaboration.
* Champion world‑class artistry and an impeccable customer experience; act as a Charlotte Tilbury brand ambassador and share your knowledge with every customer.
* Adapt your approach to activities, customers and opportunities to achieve success.
* Follow the company grooming standards to a tee – you know what good looks like and are not afraid to display it.
Qualifications & Experience
* Ideally an NVQ Level 3 in Beauty Therapy.
* Prior experience as a Sales Advisor, preferably in a fast‑paced environment such as beauty, retail or FMCG.
* Passion for a brand that disrupts the industry and a desire to grow with it.
* Experience applying makeup and the ability to adapt your style to different customers with varying needs.
Benefits
* On‑the‑job training and opportunities to attend Charlotte’s Magic Academy.
* Chance to influence processes positively and have your voice heard.
* Clear scope for growth and progression with inclusive development support.
* Exclusive access to product launches and a full Charlotte Tilbury look after probation.
* Staff discounts and access to our rewards platform for gym memberships, cinema tickets and more.
We support diversity and inclusion, actively hiring people from a range of backgrounds, beliefs and perspectives to better serve our communities, customers and employees.
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