The purpose of this role is to promote and encourage Portsmouth Homes residents to engage with our services so that residents can share their views, and to help council tenants and leaseholders improve their employment prospects. This will involve: Engagement: • Publicise these opportunities in all our communities • Encourage residents to share their views on the services we provide • Set up and facilitate resident groups, where required • Encourage members to join the Residents Consortium • Support other areas of Housing with projects and customer satisfaction surveys • Work with existing organisations and those active in the community to encourage take up of opportunities • To attend meetings / roadshows in our communities • To work with other agencies and partners Employment: We will consider any support that helps a Portsmouth Homes tenant or leaseholder into work, this can include: • Training, eg CSCS • Expenses • Equipment • ID