A leading service provider in Quorn is seeking an experienced Service Design & Assurance Manager to oversee the design, implementation, and assurance of service delivery processes within the organization. The ideal candidate will have a strong understanding of ITIL practices and experience managing service design and transition processes. Responsibilities include developing service models, managing IT Change Management, and ensuring all services meet business requirements. This role requires excellent leadership skills and collaboration with both internal and external stakeholders. #J-18808-Ljbffr