Senior IT Engineer / IT Manager
Location: North Bristol — hybrid (2–3 days per week onsite)
Salary: Up to £70,000 + annual bonus
🌍 Global Company | Work Life Balance | Progression Opportunities
Role:
As a hands-on IT lead, you’ll step into a small team, helping to mentor and manage 2 junior engineers. You'll take ownership of day-to-day operations, and quickly lift the team’s technical capability, especially around security and cloud hardening as the business scales.
What you’ll be doing:
* Line-manage and mentor two junior IT support engineers
* Own operational delivery: ensure reliable, secure, cloud-only services and remove pressure from the team by taking hands-on responsibility.
* Review the current cloud estate and produce clear technical recommendations for the Head of IT to prioritise improvements.
* Implement and champion ITSM best practices (incident, problem, change) and improve ways of working across the team.
* Produce runbooks, documentation and technical standards to reduce firefighting and enable consistent, repeatable operations.
Who we’re looking for:
* Minimum 5 years’ experience in IT/engineering roles, with demonstrable hands-on operational experience.
* Experience managing or mentoring small teams and providing technical leadership is ideal.
* Strong cloud experience - managing cloud-only environments and applying security/compliance controls- They use Azure
* Comfortable with ITSM frameworks and operational discipline; you know what ‘good’ looks like and can put it in place.
* Practical, pragmatic problem-solver who can both do the technical work and advise senior stakeholders.
* Able to work in the office 2–3 days per week (North Bristol) and collaborate with international colleagues.
Benefits:
* Competitive pay & an annual performance bonus
* Regular pay reviews, with employer-provided life cover.
* Private healthcare
* Flexibility: You can plan your day around your life and what works for you!
* Generous leave allowance (25 days plus public holidays) and the option to purchase more
* Paid volunteering days
* Enhanced parental leave provisions.
* A generous contributory pension scheme with employer contributions.
* Wellbeing support and practical incentives like a cycle-to-work scheme, discount on gyms, restaurants and retail.
* Dedicated training budgets and learning support to back your career progression.
* A collaborative culture with formal recognition and reward for high performance and the right behaviours.
Please note: To be considered for this role, you need to live within a commutable distance of Bristol. Unfortunately, this role does not offer sponsorship