Join to apply for the Junior Infrastructure Engineer role at Express Solicitors
Overview
We’re looking for a proactive junior infrastructure engineer to join our growing IT team. You’ll work alongside our senior infrastructure engineer to support, diagnose, and resolve technical issues across our predominantly on-premise Microsoft estate. This is a hands-on, experienced second-line support level role — ideal for someone with solid troubleshooting skills and a passion for infrastructure.
Responsibilities
* Provide support for infrastructure-related issues across servers, networks, and end-user devices
* Troubleshoot and resolve issues within Windows Server, Active Directory, Group Policy, and Office 365
* Maintain and monitor core systems including backups, patching, and antivirus
* Escalate complex issues to the Senior Infrastructure Engineer or external vendors as needed
* Document fixes, procedures, and known issues for internal knowledge base
* Support hardware deployments, upgrades, and routine maintenance
* Collaborate with Helpdesk and other IT staff to ensure smooth resolution of tickets
Person Specification
Essential Skills & Experience
* At least 3 years experience in a 2nd line support or infrastructure support role
* Strong knowledge of Microsoft technologies: Windows Server, AD, Group Policy, Office 365
* Familiarity with networking fundamentals (DNS, DHCP, TCP/IP)
* Comfortable working in an onsite environment with physical hardware
* Excellent problem-solving and communication skills
* Full UK Driving Licence is essential as offsite support may be required
Desirable Skills & Experience
* Exposure to backup technologies (e.g., Veeam), endpoint protection, or monitoring tools
* Experience with VMware and Hyper-V virtualization platforms
* Experience with Cisco Meraki network solutions
* Any relevant certifications (e.g., CompTIA A+, Server+, Network+, Microsoft)
Salary & Hours
* Salary of £30,000 - £32,000, dependent on experience
* Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday - all office based
Benefits
* On-site Working at our South Court office
* 23 Days Holiday rising to 26 days, plus bank/public holidays
* 3 holiday buy backs and an extra day for your birthday after service length requirement
* Private medical insurance available after 2 years’ service, annual flu jab and Employee Assistance Programme
* 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more
* Active social committee with generous departmental and firm-wide social budget
Recruitment Process
Interviews will be conducted by MS Teams and will include scenario-based questioning. Our employees are our most important asset; we rate skill and ability above all else and our recruitment policy encourages applications from all.
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