1. Great company culture, environment and events.
2. Permanent, full time role with great benefits.
About Our Client
The company is a leading player in the retail industry with a significant online presence. With a team of over 100 dedicated professionals, they focus on providing top-notch customer service to their extensive online customer base, operating from their Bootle location.
Job Description
3. Assist in managing the company's online sales and presence
4. Handle customer queries and complaints efficiently and professionally
5. Work closely with the wider customer service team to ensure all customer needs are met
6. Monitor online customer feedback and make suggestions for improvements
7. Update product information and prices on the company's ecommerce platform
8. Contribute to the development of marketing strategies to drive online sales
9. Assist in the preparation of reports on online sales and customer feedback
10. Ensure compliance with the company's policies and procedures
The Successful Applicant
A successful ecommerce assistant should have:
11. A strong understanding of ecommerce and retail
12. Excellent customer service skills
13. Good communication skills, both written and verbal
14. A keen eye for detail and accuracy
15. An ability to work well in a team
16. Basic understanding of digital marketing strategies
17. Proficiency in the use of ecommerce platforms and tools
What's on Offer
18. A salary of £23k per year
19. A vibrant and supportive company culture
20. Full time, permanent position
21. Generous holiday leave
22. Opportunities for professional development in the retail industry
23. Hybrid working
Are you ready to kick-start your career in ecommerce? Don't miss out on this exciting opportunity to join a leading company in the retail industry based in Bootle. Apply today!