You will be responsible for transporting individuals—including those who use wheelchairs—to and from various appointments, day programs, and other outings. You will ensure our passengers' safety, maintain a clean driving record, and provide excellent customer service while representing the company in the community.
We operate 24/7, but our primary shifts can begin as early as 2:00 AM, so flexibility with scheduling is important.
Duties
* Safe Transportation: Drive passengers to scheduled appointments and other destinations in a timely, safe manner.
* Passenger Assistance: Assist riders in and out of vehicles, including safely securing wheelchairs, walkers, and other mobility devices.
* Vehicle Maintenance: Complete daily vehicle inspections, maintain cleanliness, and ensure vehicles are in good working condition.
* Documentation: Accurately record pick-up/drop-off times, mileage, and relevant passenger information.
* Compliance: Follow all company policies and local, state, and federal driving regulations.
* Customer Service: Interact with passengers and healthcare partners in a friendly, courteous, and professional manner.
* Safety Protocols: Adhere to infection control procedures and any additional safety protocols required by healthcare facilities or local guidelines.
Requirements
* Valid Driver’s License: State-issued with a clean driving record.
* High School Diploma or GED (preferred).
* Experience: Previous driving or transportation experience is an advantage, especially in non-emergency medical transport (NEMT).
* Physical Requirements: Ability to lift and maneuver up to 300 lbs together with partner (to assist passengers with wheelchairs and other mobility devices).
* Background Check: Must pass a criminal background check and drug screening.
* CPR/First Aid Certification
* Excellent Communication Skills: Clear, courteous, and professional interaction with passengers, client facilities, and co-workers.
* Customer Service Mindset: Positive attitude and genuine desire to help others.
Job Types: Full-time, Part-time
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
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