:
* Own and optimise Holland & Barrett's MarTech ecosystem, ensuring platforms, data and processes deliver measurable business value.
* Enable CRM, personalisation and customer engagement through effective use of customer data and marketing technology.
* Lead tracking, tagging and measurement capabilities across web and app environments.
* Drive best practice across Google Tag Manager, server-side tracking and data architecture.
* Develop and enhance CDP capabilities, enabling audience activation across CRM and Paid Media channels.
* Support the growth of our Digital Asset Management, Retail Media and Loyalty technology capabilities.
* Evaluate new technologies, manage vendor relationships and ensure strong governance across the MarTech stack.
* Partner with Marketing, Loyalty, Digital, Data and Engineering teams to deliver scalable, future-focused solutions across multiple markets.
The Person:
* Proven experience leading MarTech, digital analytics or marketing technology functions within a complex organisation.
* Strong expertise in Google Tag Manager, tagging strategies, data layers, APIs and measurement frameworks.
* Experience working with CRM platforms such as Braze and Customer Data Platforms such as Hightouch.
* Strong understanding of personalisation, customer lifecycle marketing and first-party data strategies.
* Experience managing technology vendors, budgets and platform roadmaps.
* The ability to translate technical concepts into clear business outcomes and influence stakeholders at all levels.
* A collaborative approach, curiosity to learn and a passion for continuous improvement
WHAT WE OFFER:
Reward
Up to 10% Annual Bonus
Wellbeing & Lifestyle Benefits
* Health Cash Plan
* Life Assurance
* Private Virtual GP
* FREE at-home blood test kit
* Holiday Purchase option
* Pension Contribution
* Access to Wellhub' with gyms, studios and wellbeing apps
Discounts & Savings
* 25% Colleague Discount with FREE Standard Delivery
* Exclusive Discounts from a wide range of partners
* £/50 Annual Product Allowance to spend in store
Learning & Development
* Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library
* AND MORE!
Holland and Barrett is an equal opportunity employer. We welcome diverse perspectives and are committed to creating an inclusive environment for all colleagues. We understand that when our colleagues are listened to, respected and valued for who they are, we build an organisation with belonging at its heart making health and wellness a way of life for everyone.
Holland & Barrett does not accept unsolicited resumes from search firms/recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm/recruiter unless otherwise agreed with respect to specific open position(s).