Senior Event Operations ManagerLocation: LondonSalary: £40,000 – £45,000 (DOE) OvertimeContract: Permanent, 45 hours per weekAbout the RoleWe're looking for an experienced and highly organised Senior Event Operations Manager to join our dynamic team. This is a client-facing role where you'll take the lead in delivering exceptional, high-end events—working closely with Sales, Events, and key clients to ensure every detail is executed flawlessly.If you thrive in fast-paced environments, love leading teams, and have a passion for delivering premium experiences, this could be the perfect opportunity for you.What You'll Be DoingLeading the operational planning and delivery of a wide range of eventsManaging both front-of-house (FOH) and back-of-house (BOH) operations to the highest standardsProducing detailed event plans and communicating them effectively across teamsBriefing and leading teams of all sizes on-siteOverseeing service flow, including large-scale dinners (up to 500 guests)Attending site visits and tastings with clients and sales teamsManaging equipment orders and supplier relationshipsEnsuring all Health & Safety and RAMS documentation is accurate and compliantBuilding strong relationships with key venues and clientsSupporting recruitment, training, and development of team membersContributing to projects that improve efficiency and profitabilityWhat We're Looking ForProven experience in event operations, ideally at a senior levelStrong leadership skills with the ability to manage large teamsExcellent organisational and communication skillsExperience delivering high-volume, high-end eventsConfident client-facing presenceSolid understanding of health & safety within eventsA proactive, solutions-focused mindsetWhy Join Us?Work on exciting, large-scale and premium eventsBe part of a collaborative and ambitious teamOpportunities for career development across the wider group (including international projects)Competitive salary with overtime opportunitiesReady to Apply?If you're ready to take the lead on exceptional events and make a real impact, we'd love to hear from you.We ensure you\'re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:Contributory pension schemeGrow your career with our Career Pathways and MyLearning programmesQuick access for you and your immediate family to a Digital GP, and wider healthcare benefitsExclusive travel discounts with TUI, Expedia, Booking.com and many moreSave money on your food shop with discounts on Tesco, Sainsbury\'s, Morrisons and many moreUp to 44% off cinema tickets to enjoy your favourite blockbusterReceive cash rewards every time you spend and use them on a wide range of brandsUn-wind with us with free wellness, mindfulness and exercise classesYou can share all discounts and offers with your friends and families