1. Act as a role model to strengthen GANT’s customer service guidelines to the team and ensure top-class service.
2. Achieve sales targets and related KPI’s and meet goals for the store.
3. Recruit, train and develop team members, ensuring individuals have a clear understanding of GANT’s goals and objectives.
4. Lead and motivate the team each day.
5. Ensure constant team development through our learning platform, GANT Academy.
6. Ensure the store’s visual presentations and merchandising meet company standards.
7. Ensure everyone on the team is up-to-date with brand guidelines initiatives, the product assortment and features, and sustainability targets.
8. Drive store operations, such as the store environment and staff administration, and make sure retail policies and procedures are in line with company standards.
9. You will report to the Head of Retail.
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