Situated in North Worcestershire, Bromsgrove District Council and Redditch Borough Council share services. The Councils are committed to being a customer drive organization, with our customers at the heart of everything we do; focused on improving delivery services that make a different to the community that we serve. The tenants are at the forefront of everything we do. The successful candidate is, therefore, the main point of contact where they are expected to have a positive attitude and eager to help when working with our tenants. Key requirements for the successful Repairs Service Administrator are: Good phone communication skills - being polite and calm at all times, and asking questions to understand the nature of the call Problem solving Administrative skills Teamwork Additional Information The Councils offer a range of staff benefits: pension generous leave entitlements starting at 25 days plus bank holidays (pro-rata) flexible working, where appropriate Employee Assistance Programme access to employee benefits platform. Where you can find discounts for high street shops, leisure discounts, holiday discounts, salary sacrifice schemes and more What next Need further information? please contact Khalid Bauluck on 07850 917456 or email khalid.bauluck@bromsgroveandredditch.gov.uk If this role interests you please use the 'Apply Now' button Closing date for completed applications: 6 October 2025 (Midnight) Interview date – to be confirmed by the Repairs and Maintenance management team. For a full list of our current vacancies why not visit our WM Jobs Recruiter Page For a full list of our current vacancies why not visit our WM Jobs Recruiter Page Attached documents JD Repairs Service Administrator Updated Jan 2025.docx