Description Information Governance Assistant 8336 | Permanent contract x 2 | £24,790 to £25,183 per annum (Scale D) | 37 hours per week | County Hall Norfolk County Council’s Information Governance Service is looking for two competent, resilient, well organised and self-motivated people to join us in the role of Information Governance Assistant. In the role you will provide a range of efficient and effective administrative business support functions across the Information Governance Service. The Information Governance Service is responsible for all aspects of the handling and sharing of information and data held by the Council, as well as the investigation of all formal complaints and representations. As an Information Governance Assistant, you will work as part of a small central team supporting 30 staff members across the service. Doing so will require a flexible approach to a wide range of tasks. These will include monitoring a range of mailboxes, appropriately identifying, logging and allocating work to team members, sourcing, collating, digitising and managing the transfer of physical and electronic files, together with other functions and tasks as required to ensure effective business support across the service. You will be able to communicate well at all levels and have an adaptable approach. An understanding of safeguarding and knowledge of the legal framework governing data and information handling and or experience dealing with complaints would be helpful, but not essential. Many of our office-based roles are mainly working from home as part of our Smarter Working plans and to support the health and safety of all our colleagues. We anticipate working remotely will be a key feature of this role, but some office based work will be required and your office base will be County Hall, Norwich. Our technology platform and equipment are first class, enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity. These are some benefits you can enjoy by working for Norfolk County Council: Competitive salary Generous holiday entitlement Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need. Financial benefits such as: ‘ Norfolk Rewards’ our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. A Blue Light card for Fire Service and Social Care Workers Relocation expenses (where applicable) An advance of your expenses if you travel for work Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions. Tax efficient ways of getting extra pension and new bikes Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility) A payment if you refer someone you know to a hard to fill job Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 5 June 2025 at 23:59 All other applicants closing date: 22 June 2025 at 23:59