Housing Repairs & Maintenance Operations Manager Required To Work With Leading And Highly Reputable Housing Association based in the Nottinghamshire Region.
My client requires a high experienced and professional housing repairs and maintenance operation manager to join their award winning maintenance division based in Nottinghamshire.
This is a great opportunity to shape how our client delivers responsive repairs, void refurbishments, and planned works across the Nottingham, Worksop and Newark area-ensuring every customer experience reflects the clients values of care, consistency, and accountability.
You'll be the driving force behind a high-performing, multi-skilled team. You'll lead with purpose, inspire a culture of ownership, and ensure our services are safe, efficient, and customer focused.
Your leadership will directly impact customer satisfaction, operational performance, and employee engagement-making a real difference in the communities we serve.
What you'll be doing
* Leading and motivating a team of Locality Area Managers, In-Day Schedulers, and Trade Operatives
* Delivering high-quality customer-first services with right-first-time repairs and voids
* Embedding a culture of accountability, safety, and continuous improvement
* Managing budgets and resources effectively and delivering value for money
* Using data and insight to inform decisions and improve performance.
* Collaborating across Housing, Neighbourhoods, Commercial, and Asset teams to deliver a seamless, locality-based service
It is Essential that you'll bring
* Strong technical knowledge of property maintenance and building compliance.
* Up-to-date understanding of Health & Safety legislation, Decent Homes Standard, and HHSRS
* Proven experience in leading teams and driving service improvements.
* A collaborative, inclusive leadership style with a focus on coaching and development
* An HNC/HND in Construction or Building Management (or working towards) and/or CIH Level 4
You'll be measured on success by:
* 95% of repairs and voids completed within target.
* 85% first-time fix rate
* 95% customer satisfaction with repairs and estates
* Improvements delivered, cost-efficiency, and sustainability outcomes.
Job Details:
Salary: 59,693 per annum + Excellent Benefits
Location: Nottinghamshire (Nottingham, Newark & Worksop)
Hours: 40 hours per week
Holiday: 28 days holiday plus bank holidays.
Pension scheme: Matched with min contribution of 3% up to 6% so combined max would be 12%
Interested? Call Sam Hayes on (phone number removed) or email (url removed)
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