Extra Recruitment are currently recruiting for a Sales Administrator on behalf of our well-established manufacturing client based in Birmingham. This is an excellent opportunity to join a fast-paced, supportive team where you will play a key role in ensuring smooth sales order processing and delivering outstanding customer service. Sales Administrator Key Responsibilities Accurately receive, process, and verify customer sales orders Liaise closely with the warehouse team to fulfil customer requirements Contact customers via phone and email to resolve queries and obtain missing information Maintain and update customer records and internal systems Provide administrative support to the Sales Manager and wider sales team Direct customer feedback to relevant departments to improve service delivery Support the department with general administrative duties as required Sales Administrator Details: Salary: £26,000 - £28,000 PA Location: Birmingham (B11) Duration: Full time, permanent, Monday Friday Sales Administrator Requirements: Previous experience in a Sales Administrator, Sales Support, or similar role Strong customer service and interpersonal skills Excellent written and verbal communication skills Highly organised, proactive, and able to work in a fast-paced environment Proficient in Microsoft Office (Word, Excel, Outlook) Experience with SAP or Sage Sales Administrator Benefits: 20 days holiday 8 days bank holidays Company pension scheme Free onsite parking Opportunity to develop your skills and progress