SMART (Body Shop) Manager - Eastbourne
Salary: £40,000 + Bonus (OTE £60,000) | Hours: 42/week (Mon-Fri + Sat rota) | Benefits: Car scheme, Health cash plan, Pension, Employee Assistance Programme
About Us:
Pembrook Resourcing is a specialist automotive recruitment and resourcing partner working with leading dealerships and repair centres across Sussex and Hampshire. We connect talented professionals with opportunities to grow their careers in a supportive and dynamic environment.
The Role:
We are seeking a dynamic SMART (Body Shop) Manager to lead an Eastbourne repair centre. You'll oversee a skilled team, manage daily operations, and drive growth in both B2B and retail business. SMART repairs cover light damage work, including dents, scuffs, paint chips, and alloy refurbishment.
Key Responsibilities:
Lead, develop, and motivate your team.
Deliver outstanding customer service and quality.
Drive business growth through retail upsell and B2B opportunities.
Manage workflow, budgets, KPIs, and compliance.
Implement process improvements and new technologies.
What We're Looking For:
Proven team leadership experience in automotive or related sectors.
Strong commercial, organisational, and people management skills.
Knowledge of bodyshop processes, accident repair, and insurance procedures.
Excellent communication and customer service focus.
Automotive qualifications are desirable but not essential.
Why Join:
Lead a growing, busy SMART repair centre.
Work with a reputable partner with an established internal and external customer base.
Competitive salary, bonus, and full benefits package.
Apply Now - Take the next step in your automotive management career!