Context Lunalogic UK is looking for a Commodities IT Support analyst to join his client's London CIT Business Support Team dedicated to the Commodities-Indexed Transactions Activity (CIT). CIT provides liquidity and market-making services across commodity markets to a large and diversified base of clients worldwide. Products include Base and Precious Metals, Oil, European and North American Power and Natural Gas, Coal, Emissions and Agricultural Commodities. Key Responsibilities As a member of the team, support the global commodities in house platform, critical for front-to-back functionality including pricing, risk management, trade booking, market data imports, p&l reporting, settlements, physical scheduling, trade confirmations and regulatory reporting and more. Key daily tasks include: Fielding questions from all CIT personnel including traders, marketers, risk managers, and middle office and others Analysing and resolving production support technical and functional issues Proactively monitoring the system Incident Management Release management Participate to the platform improvement : Monitoring Infrastructure and Architecture Obsolescence Management / Migrations Bug Fix specifications and testing Various tools development First-line support rota, which includes an early shift for resolving overnight batch issues and late shift on-call for overnight and weekend support. Skills and Experience Main Mandatory skills: Strong problem-solving Fast Learner Communication Continuous improvement Like doing support and help users Functional skills: Cleared and OTC products (Futures / Options / Swaps /Exotics). Good knowledge on Commodities activity Knowledge on pricing, valuation, and p&l. Front to back workflows and architecture. Market data management and providers. Settlement and invoicing. Regulatory reporting for commodities Confirmation process. Technical skills: Intermediate level relational database and SQL skills are required. Monitoring tools: Geneos, Graphana/Prometheus, Dynatrace. Windows / Linux Servers administration - essential. Networks infrastructure / Security - essential. Good knowledge of script languages (Powershell, Python ). Experience on Dev/Ops environments. Knowledge on: IBM MQ / Octopus / Consul is a plus.