**Overview:**
We are currently seeking a Receptionist to join our team in providing administrative support and exceptional customer service. The ideal candidate will be proficient in office tasks and possess strong organisational skills.
This position is part-time, working three or four days per week, please note shifts will be 8 hours per day, between the hours of 8am and 7pm
**Duties:**
* Greet patients and visitors who enter the practice warmly
* Schedule, cancel, and reschedule patient appointments as needed
* Uphold phone etiquette standards when communicating with patients and colleagues
* Assist patients in filling out required forms
* Collect payment from patients
* Handle incoming and outgoing telephone calls, emails and mail
* Utilise computerised systems for tasks such as managing appointments and maintaining records
* Maintain office inventory
* Perform office duties such as document filing, scanning, and copying
**Qualifications:**
* Previous experience in an office or administrative role is desirable
* Strong clerical skills, including typing and data entry accuracy
* Excellent organisational abilities to manage multiple tasks efficiently
* Exceptional phone etiquette with a professional demeanour
* Superior customer service skills
* Positive attitude and professional appearance
* Proficiency or ability to learn dental practice management software such as R4
* Working knowledge of dental terminology (desirable)
* Certification in office administration or a related field (desirable)
** Rewards and Benefits
* Employees receive £30 vouchers to celebrate their birthdays
* Free annual scale & polish for all employed staff
* Christmas staff event
Join our team as a Receptionist to contribute to our practice's smooth operation while providing excellent service to all patients and visitors.
Job Types: Permanent, Part-time
Pay: £12.21 per hour
Benefits:
* Additional leave
* Free parking
Application question(s):
* Are you flexible to work between the hours of 8am-7pm on weekdays? (Please note: shifts will be 8 hours per day between the hours of 8am and 7pm)
* How many days per week do you wish to work?
Work Location: In person