Radley Green is working with a fast-growth Fire and Security Alarms business to recruit their new Head of Engineering Operations.
This is a key role in the growth of the business and will play a pivotal role in leading the team of 15-20 installation, service & maintenance engineers. This role will be part of the senior management team of this growing business and play a big part in it's growth.
This role will be 3 days a week based in the Leicester head office and 2 out in the field reviewing and evaluating the work of the engineers / projects.
This role is not an "on the tools" role but is a managerial and development role for an experienced Alarms professional with a background in engineering.
Key Responsibilities:
Installation management
* Plan engineers’ diaries to maximise utilisation - 15-20 engineers at present.
* Track installation delivery against quotation to ensure margins are maintained.
* Source and organise equipment for engineers to carry out installation projects.
* Liaise directly with customers to book in installation work.
Technical support
* Act as the go-to person for engineers who encounter technical challenges.
* Participate in key client meetings if required and offer technical expertise.
* Ensuring NSI technical compliance.
Recruitment and t...