Hertfordshire’s Family Centre Service is made up of the Public Health Nursing Service (Health Visitors and School Nurses) and the Family Support Service. Our purpose is to support children and families to have the best start in life, develop well and thrive. We provide families with children aged up to 5 years with a wide range of services, information and support on key areas relating to family life.
The Family Support & Perinatal Lead is responsible for leading, supervising and developing the Family Support and Perinatal Practitioner teams across their localities, ensuring high-quality delivery of family support, perinatal services, and early years interventions. The role oversees case management, quality assurance, safeguarding, and partnership working, ensuring services meet the needs of families from the antenatal period to age five. With a strong focus on supporting vulnerable families, maintaining service performance, and promoting inclusive, accessible provision, the postholder plays a key role in driving high standards across the Family Support Service and upholding YMCA values.
The Role
• Line manage Family Support and Perinatal Practitioners, including Senior roles, overseeing supervision, performance reviews and case audits.
• Ensure high-quality delivery of family support and perinatal services, including sessions, interventions, home visiting and digital support.
• Deliver targeted and specialised support to meet family needs, working closely with PHN, Social Care and multi-agency partners.
• Represent the Family Support Service at professional multi-agency meetings.
• Monitor and achieve key performance indicators.
• Carry out Designated Safeguarding Lead responsibilities, ensuring robust safeguarding practice.
• Some evening and Saturday work on occasion. Centre opening hours are between 8:00am – 6pm.
Requirements
• Knowledge and experience of Family Centres, family support, perinatal services and Early Help/Safeguarding procedures.
• Experience as a Designated Safeguarding Person and ability to follow local authority safeguarding processes.
• Proven experience leading, managing and developing staff, including performance management.
• Ability to build strong multiagency relationships and engage families who may be reluctant or harder to reach.
• Strong organisational, planning and problemsolving skills, with the ability to coordinate workloads effectively.
• Excellent interpersonal and communication skills, with the ability to manage difficult conversations and work collaboratively.
• Relevant Level 4 qualification (health, education, childcare, social care) and willingness to obtain additional required training.
• A full UK driving licence, access to a vehicle insured for business use, and a willingness to travel on a regular basis
Please note that we are unable to offer visa sponsorship and can only accept applications from individuals who already have the right to work in the UK.
As some roles involve working with vulnerable people, a Basic or Enhanced DBS check may be required following a conditional job offer.
We welcome applications from all suitably qualified candidates. If you have applied for a similar role within the last 6 months and were unsuccessful, please consider whether your experience has significantly developed before reapplying.
One YMCA is committed to providing reasonable adjustments throughout the recruitment process. Please let us know in advance if you require any adjustments to support your application.
We are an inclusive organisation that promotes equality of opportunity for all. We welcome applications from people of all backgrounds and are committed to building a diverse workforce with a wide range of skills, experiences, and abilities
This is a Full Time role.
Hours per week: 37.5
Working Pattern: 9:00 AM–5:00 PM, Monday–Friday