Touring Warden - Billing Aquadrome - Northampton, Northamptonshire
The team at Billing Aquadrome are looking for a Touring Park Warden to assist the Park Manager in the operation and upkeep of the touring areas, including the grounds and facility buildings.
Responsibilities:
* Manage the overall touring experience for visitors, ensuring their safety and satisfaction
* Working as part of a team to deliver an excellent guest experience.
* Maintaining the cleanliness of the touring area & facility buildings.
* Assisting guests when they check-in and provide assistance where required.
* Handle any guest complaints or issues in a professional and timely manner
* Develop and maintain a strong relationship with seasonal pitch holders.
* To undertake pitch audits, reporting any repairs required or health & safety concerns.
Requirements:
* Strong interpersonal skills with the ability to provide excellent customer service
* Exceptional communication skills, both verbal and written
* Ability to manage multiple tasks and prioritise effectively in a fast-paced environment
* Attention to detail and strong problem-solving skills
* Flexibility to work weekends, holidays, and evenings as required
We are looking for positive, friendly, energetic individuals, with a "can do" attitude.
Billing Aquadrome is in the Nene Valley, in the heart of Northamptonshire. With fantastic facilities, stunning country walks and fully stocked fishing lakes there really is something for everyone.
Benefits:
* Career progression opportunities
* Employee Assistance Programme
* 20% off Food & Drink while on the resort
* 20% Team Discount on Holidays
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