Overview
LGC is a leading global life science tools company, providing critically important components and solutions into high‑growth application areas across the human healthcare and applied market segments. With 180 years of scientific heritage, LGC has built a product portfolio and deep relationships with customers, industry partners, and the scientific community.
About ATCC
ATCC is a not‑for‑profit organisation, the world’s largest bio‑repository with over 4,000 cell lines and 70,000 microorganisms, and provides GMP cell banks to the biopharmaceutical community. LGC is the exclusive partner of ATCC in Europe and seeks to build awareness, grow revenues, and ensure flawless delivery of materials.
Job Description
This role is for a 12‑month fixed‑term contract.
Ideal candidate background in Cell Biology or Molecular Biology (education/degree or relevant work experience).
Key Responsibilities
* Actively seek and develop opportunities across all customer sectors within assigned geographies, generating revenues aligned with budget targets.
* Collaborate closely with the Field Sales Team to support strategic accounts and ensure seamless customer experiences.
* Identify and close new prospect opportunities through self‑generated leads and marketing‑provided insights.
* Engage with customers via email, phone calls, and online meetings to qualify leads, convert prospects, and implement upselling strategies.
* Apply LGC’s advanced sales tools and virtual capabilities to nurture prospects, close opportunities, and conduct territory planning.
* Achieve revenue goals by working collaboratively with team members to deliver outstanding sales outcomes from new and existing customers.
* Partner with the marketing team to launch new products and deploy impactful campaigns.
* Monitor and provide feedback on customer and market trends to identify competitor activities and market growth opportunities.
* Manage daily service cloud cases to ensure timely handling and resolution of customer inquiries.
* Ensure new customer and product‑price requests are promptly followed up with formal quotations within agreed timescales.
* Participate in field events such as conferences, exhibitions, and seminars to represent LGC and expand the network.
* Deliver pre‑sales technical assistance to customers and support the quoting team when required.
* Provide backup assistance for the Quoting Team to uphold service standards and handle incoming caseloads.
Qualifications
* Bachelor’s degree or equivalent experience in Life Sciences/Cell Biology or a related field, with a strong preference for a scientific background.
* Proven track record in sales or customer‑service roles within the Life Sciences industry.
* Proficient written and spoken English; additional German or other European languages is a strong advantage.
* Ability to work collaboratively in a team environment and contribute to a positive, inclusive workplace.
* Adaptable and driven with a strong desire to succeed in a competitive commercial setting.
* Outstanding organizational skills and keen attention to detail.
* Excellent telephone manner and communication skills, capable of relating to all levels of the business.
* Strong problem‑solving abilities and the capacity to work under pressure to meet deadlines.
* Demonstrated skills in uncovering customer needs, persuasion, negotiation, and demand generation.
* In‑depth product knowledge, including value propositions and solution development.
* Passionate about delivering outstanding customer experiences for both internal and external clients.
* Highly organized with deep knowledge of Microsoft Office.
* Experience with ERP systems such as SAP, SAGE, ORACLE, and supply‑chain management processes is essential.
Our Values
* PASSION
* CURIOSITY
* INTEGRITY
* BRILLIANCE
* RESPECT
Equal Opportunities
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or parental status, religion, or belief. Short‑listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, colour, race, nationality, ethnicity or national origin, religion or belief, age, or trade‑union membership.
For more information about LGC, please visit our website www.lgcgroup.com.
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