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Business admin apprentice

Middlesbrough
E-WIRE NORTHERN LTD
Business administrator
Posted: 4 June
Offer description

Summary

Ewire Northern Limited are one of the primary suppliers of new build services in both social and private sales sectors, providing quick efficient installations. They are looking for a Business Admin Apprentice to join their team. You will Assisting both the Accounts and Operations departments of the business amongst other duties.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Training course
Business administrator (level 3)

Hours
Monday - Thursday, 8.00am - 4.00pm. Friday, 8.00am - 2.00pm.

35 hours a week

Start date

Monday 7 July 2025

Duration

1 year 9 months

Positions available

1


Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.


What you'll do at work

* Assisting both the Accounts and Operations departments of the business
* Use of Microsoft Packages – including excel
* Organising events such as corporate events
* Organising meetings and taking minutes for the minutes
* Liasing with clients and suppliers and building relationships
* Processing time sheets
* Loging and monitoring certification i.e. boiler certifications
* Analysing data
* Coaching other members of staff
* To be responsible for setting up, monitoring and analysing social media as part of a project from the 9th month
* Invoices and orders and using SAGE
* Ordering stationery
* Telephone calls
* Emailing
* Dealing with internal and external customers face to face


Where you'll work

W S HOUSE
STAPYLTON STREET
MIDDLESBROUGH
TS6 7BH


Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.


College or training organisation

MIDDLESBROUGH COLLEGE


Your training course

Business administrator (level 3)


What you'll learn

Course contents

* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.


Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.


Requirements


Essential qualifications

GCSE in:

Maths & English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.


Skills

* Communication skills
* IT skills
* Attention to detail
* Problem solving skills
* Analytical skills
* Team working
* Initiative

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