Do you have a passion for working with people? Are you based in the Poole area?
Jewson a leading building materials distributor in Northern Europe, is looking for a Sales Assistant who's as passionate about great service as we are.
We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).
Jewson are looking for a Customer Service Advisor - Sales to join the friendly, supportive team at their Poole branch.
Working Hours
This is a full-time role working Monday-Friday either 07:00 - 16:30 or 07:30-17:00, and every other Saturday from 08:00-12:00.
What You'll Be Doing
Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson values
Develop great relationships with new and existing customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey
Keep the branch looking clean and tidy, to make a great first impression on our customers
Maintain stock levels, carrying out regular stock counts
Work with colleagues to suggest opportunities for improvement
What We're Looking For
Enthusiasm - Positivity and unyielding passion for the merchant world.
Decency – Honesty, integrity, and mutual respect
Team Spirit - A genuine desire to help others, working collaboratively and achieving results together.
Pride - Dedication in producing top-notch results.
What's In It For You
Competitive Basic Salary
Performance Related Bonus 34 days holiday per year
Retirement Savings Plan (Pension) – with Legal & General
Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
Refer a Friend scheme
Wellbeing Centre via Work Perks
Why Choose Us?
Quality - We're unwavering in our commitment to providing outstanding products and service that exceed our customers' expectations.
Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel. We listen and learn – we know we haven't always got all the answers – listening and learning with you is what helps provide the best service to our customers.
Professional Development - We are invested in your success Can we add this instead? You have a real chance to progress- the only limits are your own Explore our apprenticeships, training, and mentoring programs designed to elevate your career.
Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks
Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm
Why STARK?
At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well.
If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today
What's Next…
If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have.
If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
Stark Building Materials UK is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can't wait to hear from you