We're looking for a proactive and detail-driven Reward Advisor to join our HR Reward team. In this role, you'll play a key part in delivering high-quality reward and benefits services, providing clear, practical advice that supports confident decision-making across the business. You'll help ensure our reward data is accurate and well-governed, our processes run smoothly, and our reporting delivers meaningful insight for Reward Specialists and senior stakeholders. Working closely with colleagues across HR, you'll also support managers and employees with reward and benefits queries, building trusted and collaborative relationships along the way. This is a great opportunity for someone who enjoys combining operational delivery, data analysis and stakeholder engagement within a supportive and professional HR environment.
Responsibilities
* Support the delivery of core reward activities, ensuring everything is well-documented, evidence-based and aligned to agreed governance and processes.
o Independently conduct job evaluations using agreed methodologies (e.g., Hay).
o Undertake salary benchmarking using external market data.
o Support out-of-cycle pay activity, including reviewing pay proposals.
o Complete salary survey submissions accurately and on time.
o Actively manage relationships with benefit providers and respond to employee and provider queries.
* Support the annual reward cycle and wider business projects, leading defined operational workstreams where appropriate.
o Pay and bonus reviews.
o Organisational change activity.
o Reward framework design.
o Annual benefits enrolment.
* Data, reporting & insights: Produce accurate, high-quality reward and benefits MI, reports and insights to support evidence-based decision-making. Own reward data integrity, ensuring consistency, accuracy and robust governance. Proactively identify and resolve data issues, risks or inconsistencies. Drive continuous improvement in data quality, reporting efficiency and insight capability across the Reward team.
* Query management & advisory: Lead day-to-day reward and benefits query management. Act as the first escalation point for more complex reward issues. Provide guidance and coaching to HR Hub and HR colleagues. Analyse query trends to inform clearer guidance and improved processes.
* Engagement & communications: Lead reward and benefits communications to promote understanding, trust and uptake. Work closely with Occupational Health and Pensions to deliver joined-up messaging. Use engagement feedback to continually improve communication quality and employee experience.
Qualifications
* Experience in an HR, reward, payroll, benefits or similar operational environment, or a role involving strong data handling and stakeholder support.
* Strong Excel skills, with experience working across multiple datasets, including validation, analysis and reporting.
* Experience providing advice or guidance to employees, managers or internal stakeholders.
* Experience supporting projects or initiatives with clear timelines and deliverables.
Desired Experience
* Exposure to reward processes such as:
o Job evaluation (e.g., Hay or similar methodologies)
o Salary benchmarking and market data
o Pay review, bonus or out-of-cycle pay activity
* Experience working with reward, benefits or payroll data and associated governance.
* Experience liaising with reward survey providers or market data sources.
* Experience using Power BI for reporting.
Skills & Behaviours
* A clear and confident communicator, able to explain complex information to non-technical audiences.
* Highly organized, detail-focused and analytical.
* Comfortable managing multiple priorities independently.
* A collaborative team player who enjoys supporting others.
* Proactive, improvement-focused and resilient during peak reward cycles.
* GCSEs (or equivalent) or qualified by experience.
Working Arrangements
You’ll be based at our Severn Trent Centre in Coventry. You will work 37 hours a week, with a caring culture that collaborates to achieve, grow, and develop. We’ll keep in-person moments for culture but also support working from home when needed.
Benefits
* 25 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
* Annual bonus scheme (up to £1,500 per annum based on company performance)
* Leading pension scheme – double your contribution (up to 15% when you contribute 7.5%)
* Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
* Dedicated training and development with our Academy
* Electric vehicle scheme and retail offers
* Family friendly policies
* Two volunteer days per year
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