Senior Sales Consultant
We are looking for an experienced Senior Sales Consultant to help lead the team at our York Outlet Store on a full-time (37.5 hour) basis.
As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPIs. You will be an engaging communicator, with a flair for leadership, coaching, and training. As a strong brand ambassador, you will model delivering the principles of our customer service program, providing detailed product knowledge to our customers, and ensuring our sales consultants have the tools to do the same.
Using a personalised selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning, and replenishment.
Qualifications
* Minimum of 2 years experience working in retail.
* Experience working at a supervisory capacity.
* Excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPIs.
* High level of personal grooming standards and passion for luxury.
* Champion our brand values and have flexibility in working arrangements to suit business requirements.
Benefits
* Salary of £27,202.50
* 50% staff discount on all Molton Brown products
* 22 days holiday + Bank Holidays
* A day off for your birthday
* A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
* Free product allocation every quarter up to 5 Molton Brown eligible items
* Access to discounts and cashbacks from high street retailers
* Enhanced family leave
* Healthcare Plan
* Wellbeing Support
* Recognition Awards
* Season Ticket Loans / Cycle To Work Scheme
* Ongoing development and the opportunity to enhance your skills
* A company where your voice will be heard and your opinion matters!
* Company Pension Scheme
* Learning and development opportunities within our business and across our brands
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