Current employees, please apply in Workday.
Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint spanning approximately 200 countries and territories, Wolverine Worldwide is dedicated to advancing its portfolio of brands including Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Our mission is to empower, engage, and inspire our consumers every step of the way.
Our team members are the heart of our stores worldwide, bringing passion and dedication to ensure an exceptional customer experience. From helping customers select shoes to styling outfits, your core responsibility is to make sure they enjoy their time with us.
Key Responsibilities
* Create memorable customer experiences through authentic service.
* Achieve sales targets and performance metrics.
* Interact with customers, educate them about products, and build rapport.
* Maintain store standards, including visual merchandising, managing deliveries, stock replenishment, and adhering to health & safety procedures.
* Manage cash and follow security, safety, and stock accuracy policies.
* Encourage customer loyalty by discussing upcoming collections and collecting customer data.
Knowledge, Skills, and Abilities
* Flexible schedule including weekends and holidays.
* Retail sales experience preferred but not required.
* Passion for our brands.
* Excellent communication skills.
* Positive, professional attitude.
* Enthusiasm for learning and sharing product knowledge.
* Ability to work under pressure in a fast-paced environment.
US Candidates Only
* Compliance with company’s AAP/EEO policies.
* High School diploma or equivalent.
Working Conditions
* Retail environment.
The Extras
* Clothing allowance.
* Training and development opportunities.
* Quarterly bonuses.
* 60% off Sweaty Betty merchandise.
* Pro-rated holiday entitlement.
* Refer a Friend bonus scheme.
* Season Ticket Loan.
* Access to Retail Trust for advice and support.
* Budget for fitness classes.
* Sample sales access.
* Health Cash Plan with Medicash (post-probation).
* Enhanced Family Leave policy.
Our DEI Commitment
We are committed to creating a diverse, inclusive, and equitable culture. We celebrate diversity, promote inclusion, and strive for continuous learning and improvement. Our mission is to embed diversity, equity, and inclusion at our core, fostering a sense of belonging where everyone can be their authentic self. We recognize the journey ahead and are dedicated to making meaningful, lasting change through active listening, learning, and collaboration with our DEI teams. We stand for equal opportunity and inclusive hiring practices, ensuring all applicants are considered fairly.
#J-18808-Ljbffr