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Lease Electric is a company driven by a passion for both electric vehicles and the future of leasing. Every vehicle we sell contributes to us investing in carbon reduction projects and planting 100 trees! Founded in 2008, Lease Electric was created to help businesses understand the benefits of electric vehicles and support the adoption of electric cars and vans through leasing. The company provides its knowledge and experience in both electric vehicles and corporate business leasing to help accelerate the UK's transition to net zero. We offset 25 tonnes of Carbon Dioxide for every care we lease, plant a spinney of 100 trees for every car we lease, and operate a climate positive workforce by offsetting 0.9 tonnes of CO2e and plant 12 trees every month.
The Electric Vehicle Sales & Leasing Consultant is primarily a sales-based role with the main purpose of assisting small and medium enterprises in their endeavours to transition their fleets to electric vehicles. With a focus on managing customer enquiries and leads, the major responsibility of the Electric Vehicle Leasing Consultant is to respond to customer enquiries in a timely manner, ensuring that customers receive excellent customer service and appropriate information regarding their enquiry.
An ambitious individual would actively engage with the business community to generate their own client base and to assist businesses in choosing the best electric vehicles and finance products for their business.
Responsibilities
Customer Relationship Management
Being the face of the business, this role is critical to building a positive first impression for customers. The Electric Vehicle Leasing Consultant is responsible for managing customers through their leasing ‘journey’ and ensuring they are supported through the sales process and treated fairly. Supporting the effective management of relationships with key suppliers and partners, such as vehicle manufacturers and leasing companies.
Day-to-day management of sales leads and enquiries
Providing a major contribution to the success of the business, it is key that all new leads and the management of existing customers adhere to the sales process and best practices. Ensuring all systems are updated accordingly and customers are provided with clear information in relation to their enquiry.
Performance measures
Provide effective customer management, staying on track and on top of daily tasks and activities. Ensure the right behaviours are adopted in order to achieve success.
Communication and support of the wider business
Ensure appropriate information is communicated clearly to customers as well as regularly communicating in terms of own performance to management. As a small nimble business, willingness to help and assist the wider business activities will be a regular occurrence, such as attending networking events, and conferences, or helping with events and marketing.
Reporting
Able to provide clear reporting on own sales performance in order to ensure sales targets are being achieved.
Compliance
Ensure awareness of and remain up to date in terms of compliance. Completing all e-learning and/or any other applicable training as requested. Have a clear understanding of the Financial Conduct Authority (FCA) Guidelines. Take accountability. Identify and raise/log complaints as required.
Risk Management
Identify potential business risks and be proactive in seeking a resolution.
Health & Safety
Support the Health & Safety policy and where Health & Safety issues are identified to escalate as necessary.
The ideal candidate would have a proven track record in a vehicle leasing company, dealership or finance company with the following attributes:
* A high level of intellect with a logical and common-sense approach
* Self-motivated, proactive and innovative, with a willingness to learn and improve
* An outstanding level of customer service
* Experience and understanding of the Financial Conduct Authority (FCA) guidelines and conduct
* The passion and desire to succeed
Package, Salary & Remuneration
* 37.5 hours a week
* Basic Salary of £29,000 per annum
* Monthly Bonus payable at 100%, 125%, 150% and 175% achievement (OTE: £44,000-£89,000)
* 25 days of annual leave plus Bank Holidays
* Net-Zero sustainable workplace pension scheme
* Offsetting your carbon footprint through investment in some of the world's best climate change solutions and the planting of trees every month.
* Upon successful completion of your (6-month) probation period, you will become eligible for:
o EV Company Car
o Electric car salary sacrifice scheme
o Free on-site EV charging
o 1-day annual leave for use on your birthday
o BUPA Select Complete Private Medical Insurance
o Life Assurance Policy