Job Description:
About Us:
We are a fast-growing accountancy and advisory firm with a diverse portfolio of UK and international clients. We are seeking a skilled bilingual (Turkish-English) Office Administrator with at least 2 years of UK experience to join our dynamic team. This is a client-facing support role that requires fluent communication in both Turkish and English. If you are detail-oriented, experienced in regulated environments, confident supporting a finance team, and eager to grow in a supportive environment we want to hear from you.
This role is perfect for someone who thrives in a tidy inbox, likes things done the right way the first time, and enjoys keeping things running smoothly behind the scenes.
We value quiet excellence, personal responsibility, and clear communication.
Role Summary:
The Office Administrator is responsible for managing a variety of administrative tasks, ensuring regulatory compliance, overseeing financial records, managing communications, and supporting internal teams. The role demands strong organizational abilities, attention to detail, and multitasking capabilities.
The ideal candidate is adaptable and confident handling new admin tasks as needed; especially during deadline periods or when covering for colleagues.
Key Responsibilities:
Regulatory Support & Client Authorizations
* Communicate with HMRC (PAYE, VAT, CT, penalties, appeals)
* Submit SA1, 64-8, DS01, EORI, COR and other forms
* Prepare agent authorisations
Bank&Expense Admin
* Prepare client payment instruction templates
* Track and document bank transactions in Excel
* Monitor company expense submissions and ensure accuracy
* Maintain expense spreadsheets for client invoicing
Document Preparation & Correspondence
* Process inbound and outbound regulatory post (HMRC, CH)
* Monitor shared inboxes, forward queries to relevant team members, and ensure urgent items are actioned
* Maintain physical and digital records in organised, searchable formats
* Communicate with clients professionally in both Turkish and English; including difficult or sensitive scenarios (e.g., missing documents, penalties, delays)
Office & Logistics Coordination
* Order and manage office supplies
* Prepare and track courier/postal dispatches (e.g. DHL, Royal Mail)
* Handle document signatures, notary visits, and logistics
Client Records & Internal Ops
* Assist with client setup across internal systems (folder structure, codes, user access)
* Keep shared systems tidy, up-to-date, and easy for the team to navigate
* Support the wider team with ad-hoc admin and file organisation
* Take ownership of tidy, consistent inbox and folder organisation across the team; ensuring nothing falls through the cracks
Qualifications and Skills:
Essential Skills:
* Minimum 2 years’ office admin experience in the UK (ideally in accountancy, legal, or regulated services)
* Fluent spoken and written Turkish and English
* Strong organisational and time management skills
* High attention to detail
* Solid knowledge of HMRC and Companies House processes
* Comfortable using Excel and Microsoft Office
* Able to work independently without reminders or step-by-step instructions
* Naturally organised, calm under pressure, and reliable, even with competing priorities
Preferred Skills:
* Experience working in a multilingual team or serving international clients
* Familiarity with accounting firm admin tools (e.g., IRIS Elements, Xero HQ)
Job Types: Permanent, Full-time
Language:
* Turkish (required)
* Work Location: Hybrid remote in London E14 9XL