This role will put you at the forefront of our Business Centre. It is a fast-moving, challenging role that offers great exposure to our vibrant customer base, allowing you to influence the service we provide. You will manage a team of over 40 colleagues and play a key role within the store's management team, including serving as Duty Manager at times throughout the week.
This is a fantastic opportunity to join a successful team and kick-start a career in Food Wholesaling.
Your responsibilities will include:
1. Ensuring team compliance with legal standards and company procedures.
2. Training your team in cash handling to minimize losses.
3. Controlling debt and recovering overdue or failed payments from customers.
4. Maintaining accurate and timely payroll records.
5. Engaging with customers to resolve issues and improve customer satisfaction.
6. Liaising with other department supervisors to monitor delivery orders.
7. Managing a team focused on customer service in reception and checkout areas.
To succeed in this role, you should have:
1. A passion for providing exceptional customer service.
2. Flexibility, adaptability, and enjoyment in managing a team.
3. Excellent communication skills and some supervisory or managerial experience.
4. Practical experience in retail.
Booker is the UK's leading food & drink wholesaler, serving independent retailers, caterers, and small businesses across the country with over 190 branches and multiple logistics sites.
We are committed to diversity, equity, and inclusion, ensuring everyone feels represented and able to be themselves at work. We welcome conversations about flexible working arrangements and support various life situations.
Booker is a Disability Confident Committed employer, committed to an inclusive and accessible recruitment process. For accessibility support, please contact recruitment@bookergroup.com.
Please note:
* Candidates must be over 18 for roles involving early mornings, late nights, warehouse work, alcohol, or driving.
* High volumes of applications may lead to early closing of some roles.
* We offer feedback only to interviewed candidates.
*Booker Group is part of Tesco plc but operates separately, with different benefits.*
For more information, visit www.bookergroupjobs.co.uk
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