Job overview
Our team is just that – a team – all supporting each other and working together to achieve the best outcomes, and we are really proud of this. We cannot wait to welcome you to the team when you start and will have experienced Catering Staff to help you along the way.
Our service is one where your passion, drive and motivation will genuinely make a real difference.
Catering experience is desirable along with a Level 2 Certificate in food safety though this is not essential, as full training will be given.
To find out more, watch a quick video here:
We know our application form can seem onerous, but its so important we have as much information about you as possible to help us decide who to invite to interview. Our application video can help you understand how to complete it:
Main duties of the job
You will deal with food service in areas including wards, dining rooms and satellite venues. It goes without saying that you will be required to adhere to departmental standards and food hygiene regulations. You will also act at all times in a manner that upholds the Trust’s values, working as part of a team to ensure efficiency and excellent customer care.
Come and join us here at Lancashire Teaching Hospitals, a place where we are proud to work.
Working for our organisation
We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You’ll have access to varied development opportunities, learn new skills, meet fab people & do things you’d never have done. You’ll learn about working in a hospital, interacting with people from all different roles to build skills & enhance your career path.
You’ll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something really to be proud of.
Detailed job description and main responsibilities
Duties to include but not be limited to:
1. Communicate effectively with colleagues to ensure an accurate exchange of information about catering tasks and service needs
2. Communicate with a range of customers in person and over the telephone to understand individual needs and provide information relating to the catering service
3. Undertake cleaning either manually or using mechanical equipment provided e.g. cleaning of areas, washing of crockery, cutlery and utensils
4. Operate cash registers in retail areas, demonstrating diligence at all times
5. Report any defective equipment or health and safety hazards to immediate supervisor
6. Proactively support the continued development of the catering service
7. Maintain and develop own competence
Person specification
Knowledge & Experience
Essential criteria
8. Previous Experience in the food/catering Industry
9. Previous experience in dealing with the public.
10. Awareness of the standards of hygiene and cleanliness within a healthcare setting
Desirable criteria
11. Knowledge of Therapeutic diets.
12. Awareness of confidentiality in an NHS environment
13. Knowledge of Information Governance
Qualifications and Education
Essential criteria
14. Willingness to work towards Level 2 Certificate in Food Safety, COSHH, Food Hygiene and Allergen Awareness (in-house training to be provided)
Desirable criteria
15. Level 2 Certificate in Food Hygiene/Safety
16. Level 2 certificate in H.A.C.C.P
17. Basic Health and Safety
18. COSHH qualification
19. Level 2 Certificate in Allergen Awareness