* Seeking dedicated, determined and driven individuals to manage the overall operations of the store, staff and ensure Operational Excellence.
* Plans and prepares work schedules and assigns crew members to specific duties.
* Ensures store staff are trained and competent in assigned areas implementing correct procedures to be followed.
* Directs compliance of crew with established company policies and procedures.
* Address gaps/concerns identified through store audit.
* Maintains appropriate staffing levels.
* Provides leadership, coaching, development and motivates crew members.
* Is a people's person with good customer service ability.
* Timeously completes management tasks and checks.
* Maintains appropriate stock levels through ordering, receiving and rotation processes.
* Ensures correct portioning standards are followed for all products and services.
* Performs regular stock-take procedures and readily addresses variances.
* Executes sales promotion activities and directs crew members for merchandise displays.
* Manages controllable cost against set budgets for the store.
* Monitor expenditure of all costs within the store, ensuring all budgets adhered to.
* Recruit and Interview all General Crew and Cashiers in line with KAUAI recruitment processes and KAUAI ambassador criteria, and with assistance from HR.
* Addressing complaints and resolving problems.
A friendly, calm and approachable nature with the ability to act quickly and effectively
* Excellent attention to detail - nothing gets by without you noticing!
* Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately
* Confident in your own ability to act as a leader and an ambassador of the KAUAI brand
* Performs well under pressure in an organised manner
* Acting as a member of one team with one goal, Three years related experience and/or training.
* Espresso Machine knowledge handy.
* Knowledge of food preparation
* Food Hygiene Certification
30 days annual leave
* Pension fund
* 50% discount on Kauai meals while on duty
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