Murray Recruitment are recruiting a permanent Office Administrator for our client based in Motherwell. Role Overview This is an exciting opportunity for an experienced Office Administrator to join a long-established, expanding business. The role plays a key part in ensuring the smooth operation of office functions, particularly in supporting reactive repair services for housing association clients. The successful candidate will be highly organised, efficient, and confident working with bespoke systems in a fast-paced environment. Key Responsibilities Responding to inbound calls/emails and repair requests from tenants and housing association clients Creating and distributing repair orders via a bespoke IT system Liaising with operatives, suppliers, and clients to ensure timely job completion Monitoring job progress and updating records with necessary documentation Coordinating sub-contractor repairs Purchase ledger including processing invoices, receipts, and payments Sales ledger including generating sales invoicing Conducting job costing using cost schedules Preparing and distributing quotes Attending operational client meetings Skills & Experience Experience in an office administration position Proficient in using IT systems and databases Excellent written, numerical, analytical, and problem-solving skills Highly organised with strong attention to detail Effective communication and interpersonal skills Full UK driving licence; transport essential to get to office Desirable: Experience in housing maintenance sector and familiarity with NHF schedule of rates Offering Full-time, office-based role in Motherwell Salary: £28,000 per annum 36.5 hours per week Monday to Thursday: 8.30am – 4.30pm Friday: 8.30am – 3.30pm (30-minute lunch break) 29 days holiday entitlement Company pension scheme Free on-site parking Supportive working environment with ongoing training and development Regular staff social events