Why Join Us
Are you a Senior Refrigeration Engineer, looking for your next step into a Managing Engineer role?
Or are you already a Managing Engineer within Refrigeration looking to join a strong and stable company within the Supermarket FM area?
If so we have an opportunity for you. You will reside within the Devon/Cornwall surrounding areas and have proven supermarket refrigeration experience.
At a Glance:
1. Salary: £55,988 per annum
2. Up to 4% discretionary bonus scheme, subject to achievement of targets
3. Overtime paid at time and a half
4. Full door-to-door pay
You will have responsibility for a team of Refrigeration Engineers to ensure that planned and reactive maintenance tasks are completed on-time and to budget. You will also be responsible for the call-out rota and ensure adequate and safe cover at all times.
What You'll Be Doing
5. Supervise the team, being their daily point of contact, provide management support, guidance, training and development to colleagues to achieve a consistent and high level of customer service
6. Provide technical support and training to your team of Refrigeration Engineers
7. Control staffing on a day to day basis including management of an “on-call” rota
8. Assist Area Support Manager with relevant HR processes including: completion of return to work forms; handling and reporting disciplinary incidents, holding performance review meetings and managing performance on a day to day basis for under-performing colleagues, scheduling holiday and absence cover, investigate, record and escalate any accidents or nears misses as directed by the Health & Safety Policy
9. Provide technical support as required, e.g. advice regarding major operational issues and provide assistance for major incidents
10. Assist the team in delivering high quality PPM work
11. Work with Area Support Manager to deal with and make safe all Health & Safety related issues in own area and that of engineers, report and escalate as necessary, including any matters relating to PPE
12. Assist Area Support Manager with effective budgetary management of parts and material usage, reporting overspend and variances to budget
13. Attend client and manager meetings on behalf of the business within your region
You’ll enjoy working autonomously in a pressurised environment and be able to prioritise a complex and demanding workload. You’ll have excellent written and verbal communications skills, enabling you to communicate all operational issues within your region. You’ll be customer service driven and enjoy working within a people focused environment.
What We're Looking For
14. Full UK driving license is essential
15. City & Guilds qualified in Refrigeration (or equivalent), including F-Gas
16. 18th Edition (desirable but not essential)
17. Minimum 5 years post qualification experience, working on a mobile basis in chosen field
18. Demonstrable management/supervisory experience (desirable)
19. Must have experience in an FM environment and have Refrigeration Engineering experience within Supermarkets.
20. Excellent communication skills, ability to influence and use diplomacy with clients and colleagues
21. Ability to supervise engineers in a pressurised environment dealing with store teams and members of the public
22. Capable of prioritising a complex and demanding workload
OTHER FACTORS
As our clients predominantly operate on a 24/7 basis, there is a requirement to be flexible with your working hours to protect customer service levels and provide continuity of service, including weekend working and on-call cover. (1 in 4 Saturdays, 1 in 4 weeks on call - included within the salary for this vacancy.
Further Benefits:
23. Group personal pension scheme of matched contributions between 5% and 6%
24. 25 Days Annual Leave + Bank Holidays
25. Life Assurance
26. Access to state-of-the-art training academy
27. Funded Training Sponsorship Scheme
28. Refer a Friend reward scheme
29. Health Cash Plan
30. Up to 10% off B&Q / Trade Point
31. 20% off Nuffield Fitness and Wellbeing Centre
At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to our colleagues. At our National Training Academy in Stevenage we have our own in-house team of experienced technical trainers who focus on upskilling and cross-skilling our rapidly expanding mobile engineering team. Colleagues can expect to receive significant investment in safety and technical training to ensure ongoing development of their skills and expertise and to ensure we retain our industry leading self- delivery capability.
Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.
Requisition ID
2025-7802
32. Supervise the team, being their daily point of contact, provide management support, guidance, training and development to colleagues to achieve a consistent and high level of customer service
33. Provide technical support and training to your team of Refrigeration Engineers
34. Control staffing on a day to day basis including management of an “on-call” rota
35. Assist Area Support Manager with relevant HR processes including: completion of return to work forms; handling and reporting disciplinary incidents, holding performance review meetings and managing performance on a day to day basis for under-performing colleagues, scheduling holiday and absence cover, investigate, record and escalate any accidents or nears misses as directed by the Health & Safety Policy
36. Provide technical support as required, e.g. advice regarding major operational issues and provide assistance for major incidents
37. Assist the team in delivering high quality PPM work
38. Work with Area Support Manager to deal with and make safe all Health & Safety related issues in own area and that of engineers, report and escalate as necessary, including any matters relating to PPE
39. Assist Area Support Manager with effective budgetary management of parts and material usage, reporting overspend and variances to budget
40. Attend client and manager meetings on behalf of the business within your region
You’ll enjoy working autonomously in a pressurised environment and be able to prioritise a complex and demanding workload. You’ll have excellent written and verbal communications skills, enabling you to communicate all operational issues within your region. You’ll be customer service driven and enjoy working within a people focused environment.
41. Full UK driving license is essential
42. City & Guilds qualified in Refrigeration (or equivalent), including F-Gas
43. 18th Edition (desirable but not essential)
44. Minimum 5 years post qualification experience, working on a mobile basis in chosen field
45. Demonstrable management/supervisory experience (desirable)
46. Must have experience in an FM environment and have Refrigeration Engineering experience within Supermarkets.
47. Excellent communication skills, ability to influence and use diplomacy with clients and colleagues
48. Ability to supervise engineers in a pressurised environment dealing with store teams and members of the public
49. Capable of prioritising a complex and demanding workload
OTHER FACTORS
As our clients predominantly operate on a 24/7 basis, there is a requirement to be flexible with your working hours to protect customer service levels and provide continuity of service, including weekend working and on-call cover. (1 in 4 Saturdays, 1 in 4 weeks on call - included within the salary for this vacancy.
Further Benefits:
50. Group personal pension scheme of matched contributions between 5% and 6%
51. 25 Days Annual Leave + Bank Holidays
52. Life Assurance
53. Access to state-of-the-art training academy
54. Funded Training Sponsorship Scheme
55. Refer a Friend reward scheme
56. Health Cash Plan
57. Up to 10% off B&Q / Trade Point
58. 20% off Nuffield Fitness and Wellbeing Centre
At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to our colleagues. At our National Training Academy in Stevenage we have our own in-house team of experienced technical trainers who focus on upskilling and cross-skilling our rapidly expanding mobile engineering team. Colleagues can expect to receive significant investment in safety and technical training to ensure ongoing development of their skills and expertise and to ensure we retain our industry leading self- delivery capability.
Don’t miss out on this great opportunity, apply today by clicking on the ‘apply’ button.