Overview
Location: Hybrid - Purfleet Customer Fulfillment Centre, RM15 4EW. Permanent: Full Time, 40 hours per week.
Are you an innovative, ‘outside-the-box’ thinker with a passion for driving positive change through employee relations? We’re looking for a confident and proactive Employee Relations Advisor to join our dynamic People Team.
Responsibilities
This isn’t a back-seat, supportive role. You’ll be the go-to expert for ER matters in our Purfleet site, leading, influencing, and owning cases from start to finish. That means managing the full spectrum of ER activity (grievances, disciplinaries, investigations, etc.), but also spotting trends in data, identifying root causes, and collaborating with the wider People team to improve the colleague experience and drive long-term, people-first solutions.
Our Employee Relations Advisors operate as a helpful ‘hub’ of employee relations support for the Ocado Logistics management team. You will support a team of approximately 400 managers across the business, taking ownership of ER cases, including high-level disciplinaries, appeals, grievances, short-term and long-term sickness, data reporting and more.
Why Join Us as an Employee Relations Advisor
Work you will be proud of: Join Ocado as our Employee Relations Advisor and contribute to meaningful improvements where ideas are heard and creativity is embraced. Be a champion for diversity and inclusion across the organisation.
Flexibility: Work-life balance is a priority at Ocado. This role offers hybrid working, with 2 days in the office and 3 days working from home.
Be empowered: You will manage your own caseload with autonomy, while receiving support from a dedicated team. We offer career pathway opportunities and development plans; 87% of salaried roles are filled internally.
Am I the Right Fit?
To be successful in this role, you will need previous ER experience within a fast-paced, high-volume environment, plus:
* Up to date knowledge of UK employment law
* Highly organized with the ability to prioritise and multitask when dealing with volume cases
* Ability to keep accurate records of all actions and documentation relating to cases from start to finish
* Notes-taking in meetings as needed
* Passion to embrace initiatives that improve performance, attendance, retention and the overall employee experience
* CIPD qualifications, desirable
If you are passionate about Employee Relations and have experience providing advice and supporting managers across a broad spectrum of ER areas, we encourage you to apply. Your unique perspective and enthusiasm could be a valuable addition to our team.
Your previous roles or experience may have included: Employee Relations Advisor, Employee Relations Specialist, Employee Relations Case Officer, ER Case Handler or HR Advisor.
Your Next Steps
Once you apply, our Talent Acquisition team will review your application. If successful, our team will contact you to schedule an informal conversation to discuss your suitability for the role and answer any questions you may have.
What We Offer You
Our recognition scheme celebrates contributions. Your well-being is at the core of our offerings:
* Flexible Work: 30 days of policy for work from anywhere
* Private Medical Cover: Comprehensive private medical insurance
* Family-Friendly: Maternity, adoption, shared parental leave, and paternity leave
* Pension Plan: Employer contribution matching up to 7%
* Generous Leave: 25 days, rising to 27 after 5 years, with option to buy more
* Financial Aid: Interest-free train tickets and Cycle to Work Scheme
* Share Schemes: Share plans to participate in our success
* Shopping Perks: 15% discount on Ocado.com and savings at retailers/restaurants
* Financial Protection: Income Protection and Life Assurance
About Ocado Logistics: Here at Ocado Logistics, our people, technology and customers work side by side supporting the communities we serve. We are collaborative and solution-focused. Ocado Group is an equal opportunities employer and makes every effort to ensure that all potential employees are treated fairly and equally, regardless of sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, disability or union membership status.
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