Accelleron is accelerating sustainability in the marine and energy industries as a global technology leader in turbocharging, fuel injection, and digital solutions for heavy-duty applications. Building on a heritage of over 100 years as a trusted industry partner, the company serves customers in more than 100 locations in over 50 countries. Accelleron’s 3,000 employees are continuously innovating to deliver best-in-class products, services, and solutions that are mission-critical for the energy transition. You will join a team of experts in an exciting international environment, committed to excellence and innovation. Together, we support our customers in driving the transition toward sustainable industries with cutting-edge technology, deep expertise, and smart solutions. At Accelleron, we foster diversity and inclusion, welcoming and celebrating individual differences as a source of strength. Are you ready to drive operational excellence and customer satisfaction in a high-performance technical environment? We are seeking a proactive, resourceful, and customer-focused Service Coordinator to join our UK & Ireland team. This role goes far beyond basic administration—you’ll be at the heart of our turbocharger service operations, playing a pivotal role in shaping customer experiences and driving business success. Your Responsibilities Customer Relationship Management: Act as the primary point of contact for customers throughout the service process. Build strong, sustainable relationships and ensure their needs are met with professionalism and urgency. Service Job Coordination: Plan, schedule, and oversee turbocharger service jobs in the marine and power generation industry. Ensuring optimal allocation of resources (service engineers, spare parts, tools) and adherence to timelines. Contract & Process Management: Ensure all contractual obligations are fulfilled, from quotation to invoicing and cash collection. Manage claims, changes, and quality standards. Continuous Improvement: Collaborate with cross-functional teams to harmonize service activities, maximize sales opportunities, and drive improvements in our offerings. Reporting & Documentation: Maintain accurate records in our ERP/CRM systems, ensuring data integrity and timely reporting. Problem-Solving: Tackle challenges creatively and commercially, adapting to changing priorities in a fast-paced environment. Your Background Higher education in a technical, engineering, or commercial field (degree preferred). Experience in service coordination, project management, or technical customer service—ideally in the maritime, power generation, or industrial sectors. Strong organizational skills with the ability to manage multiple priorities and deadlines. Excellent communication skills (verbal and written) in English. Proficiency with MS Office and familiarity with ERP/CRM systems (SAP experience is an advantage). A customer-centric mindset, commercial awareness, and a drive for continuous improvement. Flexibility to adapt to dynamic situations, including occasional travel or extended hours. Your Benefits Competitive salary and benefits package (including pension, private medical, and wellness programs). Opportunities for professional development, training, and career progression within a global organization. A dynamic, supportive team environment that values initiative, ownership, and collaboration. Flexible working arrangements and a focus on work-life balance. We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com. Accelleron Data Privacy Statement: accelleron.com/privacy-notice/candidate Job Family Group: Service