Sales Associate - Hampers (37.5h) - London A Fortnum's hamper is the gift that is guaranteed to light up any loved one's face. For more than 300 years, we've been creating exceptional hampers that are filled with an array of gastronomic pleasures, from our handmade chocolates, to outstanding wines, and everything in between. Fortnum & Mason are looking for an exceptional Sales Associate to join our incredible Hamper Ordering department in our Flagship Piccadilly store. Responsible for demonstrating world-class service, our new team member will possess passion for our product, and an ability to bring this to life for each and every customer. Reporting to the Floor Manager, our Sales Associate will provide exceptional service to our customers on the shop floor, using our ordering system to assist them in sending hampers across the world, and ensuring that departmental KPI's are reached through both individual excellence and teamwork. Our Sales Associate has the opportunity to excite customers with product knowledge, so a confident, engaging and friendly personality is a must. Why Work For Us: Competitive hourly rate paid overtime Discretionary annual bonus (up to 5% of salary)* Up to 40% store and restaurant discounts* Subsidised staff restaurant using Fortnum's ingredients 28 days holiday a day off for your birthday and 5 extra wellbeing days off* Matched pension scheme and career development opportunities Annual staff party and incredible gifts after 5 years *Subject to terms and conditions What We Are Looking For: Have a genuine passion for all things Fortnum's Demonstrate previous experience in a relevant role Enjoy creating a sense of pleasure for our customers Be ready to learn our products inside-out and demonstrate a constant hunger for knowledge Be able to work 37.5 hours weekly on a rotating rota (including weekends). We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other's differences, to create a truly inclusive environment. In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.