Overview
Location: ABode Canterbury is a stylish, four AA star 72-bedroom boutique hotel on Canterbury High Street, which houses our own restaurant brand, Brasserie ABode. For the commuters, Canterbury East and West train stations are just a few minutes' walk away.
SERVICE CHARGE: We pay our team service charge each month. This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel—every penny received is paid out to the team. Service charge can be in the region of £115 a month (around £1,375 per year) over and above base pay for a full time employee. Send us a Whatsapp message with FAMILYFIRST to +44 7782 822774 to find out more, chat to us and apply!
Come and join our team as a Reception Manager and let your passion and personality shine. Our culture is really important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests. This role would suit someone with experience working in a similar hotel environment. Being host to our guests means you\'ll play a large part in making sure they make memories to last a lifetime. Check out some of the key points about the role:
Responsibilities
* You\'ll be managing a wonderful reception and nights team.
* Keep on top of ordering stationery to avoid stockouts (Procure Wizard).
* Train our new staff to be as wonderful as our current staff.
* All Heads of Department participate in the Duty Manager rota.
* Recruitment to fill vacancies when team members leave.
* Host guests from check-in to check-out, which could include booking tables, advising on local hotspots, or just having a chat.
* We are one team, so we will all muck in from time to time, helping each other across departments.
* Competitive pay: we offer a competitive rate of pay, plus service charge and tips on top.
* Treat yourself with retail and hospitality perks through our Perkbox platform.
* Excellent discounts across our family of hotels, including 25% off food & beverage and a staff rate of £25 B&B per person across the group; friends and family also receive special rates.
* Access to an externally run confidential helpline via our Employee Assistance Programme for support.
* Free meals when on duty.
* Development opportunities and pathways to learn and progress within the company, including hundreds of internal promotions to roles up to General Manager level.
* Milestone gifts on work anniversaries, such as champagne, afternoon tea, or dinner; longer stays, extra days off, and other gifts for major milestones.
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