4Recruitment Services are seeking a Resident Involvement Officer to work for a housing association based in Plymouth. This role is pivotal in supporting residents to engage with a variety of involvement opportunities and in demonstrating the positive impact of active resident engagement on our clients services. The post holder will be required to: Lead regional initiatives to promote the Resident Involvement Strategy and support residents in engaging with the offered opportunities. Coordinate, facilitate, and deliver resident involvement activities within the region, including supporting resident-led scrutiny of services. Demonstrate the value, benefits, and outcomes of active resident engagement and its positive influence on service delivery. DUTIES AND RESPONSIBILITIES INCLUDE: Serve as the primary point of contact for engagement and joint working with regional and other customer-focused teams to facilitate local resident engagement. Manage local involvement opportunities, handling all enquiries related to resident involvement, training, funding, and events. Maintain accurate data for involved residents and lead regular reporting in alignment with agreed KPIs. Develop and implement online tools and digital techniques to offer diverse channels for resident involvement. Drive the digital resident involvement agenda in accordance with the strategy. Manage funding allocation to local groups, ensuring compliance with al...