Brook Street are delighted to be partnered with a highly regarded organisation who are looking to add a Mortgage Case Handler to their expanding team. You'll play a key part in managing mortgage applications from submission right through to completion - keeping everything running smoothly for clients and colleagues alike. What you'll be doing Managing your own caseload of mortgage applications, ensuring each one meets regulatory and company standards. Acting as the main point of contact for clients, updating them at every stage and resolving queries with professionalism and care. Reviewing documentation to ensure accuracy and compliance. Liaising with lenders, solicitors, and other stakeholders to progress cases efficiently. Supporting the wider team with general administrative and office duties. What we're looking for CeMAP qualification is essential. Experience in mortgage administration or financial services would be an advantage. Strong communication and organisational skills, with excellent attention to detail. A proactive team player who can also work independently. A full driving licence and access to your own vehicle are required. What's in it for you Competitive salary Annual profit-sharing scheme 30 days holiday bank holidays 15% pension contribution (generously employer-led) Modern offices and supportive team environment Apply now or contact Luke at Brook Street Brook Street NMR is acting as an Employment Agency in relation to this vacancy