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Operational support and compliance partner

Leatherhead
SeeAbility
Posted: 28 August
Offer description

Role Description
Join our team as the Operational Support Partner
Location:Across all homes spanning Oxfordshire, Devon, Kent & East Sussex
Salary:£60,000 per annum, mileage plus benefits
Hour:Full time, 37.5 hours per week, Permanent
Driving Required:Driving own vehicle is essential

An exciting opportunity has arisen! Are you the kind of person who thrives on challenge, adapts in an instant, and brings clarity and confidence to complex care environments?
Do you have the agility to travel across regions and the resilience to adapt to changing priorities?
Are you looking for a role where no two days are the same, and your expertise is truly valued?
If you’re ready to be the driving force behind quality and compliance in homes that support adults with learning disabilities, this may be the role for you.
As a charity we are committed to ensuring the people we support have the very best support and live their best lives. As a result we are investing in an Operational Support Partner to provide hands on tactical support to our Registered Managers.
Your Role
As an Operational Support Partner, you’ll be the trusted right hand to our Registered Managers stepping into services that need expert guidance, a fresh perspective, and a steady presence. You’ll work shoulder-to-shoulder with teams in supported living and residential settings, ensuring every home is safe, compliant, and truly person-centred.
This is a mobile, high-impact role. You’ll be deployed where you’re needed most, from Oxfordshire to Devon, across to Kent and East Sussex. Whether it’s supporting a turnaround, preparing for inspection, or simply being an extra pair of eyes you’ll be there, making a difference.

Your Responsibilities

Partner with local managers to elevate quality and compliance across all aspects of service delivery
Conduct audits, reviews, and hands-on support to ensure homes meet and exceed CQC standards
Champion person-centred care, ensuring the people we support are at the heart of every decision
Respond swiftly to emerging needs, shifting direction with confidence and purpose
Provide clear, actionable feedback and help embed sustainable improvementsYour Expertise

Proven experience in turnaround or operational support within adult social care, ideally learning disabilities at a senior level
Deep knowledge of CQC regulations and best practice in supported living and residential care
A proactive, solutions-focused mindset with exceptional attention to detail
Ability to travel extensively and adapt quickly to changing priorities
Strong communication skills and a collaborative approach
Full UK driving licence and access to your own vehicleWhat you can look forward to

Be part of a values-driven organisation that puts people first
Make a tangible impact across multiple services
Enjoy autonomy, variety, and the opportunity to shape outcomes
Receive mileage reimbursement and travel support
Access ongoing professional development and career growthIf you’re ready to bring your expertise, energy, and heart to a role that truly matters, we’d love to hear from you.

About Us
Registered as The Royal School for the Blind, SeeAbility is one of the oldest disability charities in the UK having pioneered specialist support across multiple generations since 1799!
We specialise in supporting people who have learning disabilities, autism, complex needs, who may also have sight loss. Our support ranges from providing person-centred support across our many supported-living and residential care provisions. Furthermore, we provide specialist eye-care services to children and adults alike and assists people with a disability to find paid employment for the very first time.
SeeAbility provides the resources and expertise that make this possible, we support people to live ambitious lives and achieve things they never thought possible.
**Please kindly upload your CV for us to consider your application.
#INDSJS

Our Benefits
Why we work for us?
Your development and appreciation

Annual excellence awards

Long service awards every 5 years and recognition

Development Discussions: Opportunity to discuss your progress and your future

Leadership development academy for the next steps in your career Your work-life balance

33 days holiday (incl. bank holidays), increasing to 41 days with long service (1 extra day for each year of service)

Life events: Time off when you need it most

2 weeks Organisational Sick Pay after 6 months service, increasing to 12 weeks over your first 3 years
Buy or sell annual leave scheme

Enhanced Family-Friendly Pay

Paid Fertility Leave

Carers Leave available Your money goes further

£500 monthly bonus scheme for two lucky colleagues

Eligible for Blue Light Card discounts

Discounts and cashback at hundreds of shops, restaurants and activities

Access to Tickets for Good

Pay reviews and commitment to pay competitive rates

Employer contributory pension scheme: Support and tools to help you make the right decisions about your future

Paid DBS and renewals

Season ticket loans

Advance Pay/Savings scheme using WageStream appYour wellbeing counts

Cycle to Work scheme

Life assurance of 2x annual salary

Free 24/7 employee assistance programme for advice and support

Free eye test

Discounted Gym Membership

Dedicated in house Wellbeing Coach for your team Safer Recruitment
SeeAbility is committed to safe and fair recruitment practices, safeguarding and protecting those who we support. It is a condition of employment that perspective employees will be subject to DBS Checks, Right to Work, Health Declarations, and References are part of the onboarding process to ensure safety and compliance accordance to Care Quality Commissions requirements .These checks will be carried out and completed prior offering a date to start employment at SeeAbility’ s expense.
Diversity

SeeAbility is committed to diversity, equity, and inclusion.
Welcomes applications from all identities, including those with disabilities or neurodivergent conditions.
Reasonable adjustments are available throughout the recruitment process.
In some cases, roles may be exempt under Equality Act 2010 (Schedule 9, Part 1) due to genuine occupational requirements

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