Position: FINANCE ADMINISTRATION SUPERVISOR Location: St Mellons, Cardiff CF3 0LT Salary: £33,000 Contracted Hours: 37.5 hours per week (full time) The Company Shaw healthcare is the largest employee owned healthcare company in the UK employing more than 3000 members of staff and providing care to over 2000 people across 65 care homes and supported living services. The Role An opportunity has arisen for an experienced Administration Supervisor to lead and develop the Administration team within the Finance department based at the Head Office in St Mellons, Cardiff. This is a key role that ensures resident and care fee information is kept up to date and processed accurately to enable timely collection of care fee income. You will be someone who enjoys working with people in a mentoring and leadership role with previous team management experience from an Administration support background preferably in a financial environment. Reporting to the Income and Credit Manager the key responsibilities will include: Leading and managing a team of 3-4 members of staff providing direct supervision and support. Overseeing the day to day processing of resident and care fee information. Liaising with operations staff to ensure resident information is received and complete. Be a point of contact for home managers, care commissioners, residents and their relatives responding to any queries raised. Monitoring outstanding care fees as they relate to residents funding their own care. Experience and Skills You will need: Previous supervisory experience with direct line management of a small team of staff. Experience of working in an office support or administration role preferably with an emphasis on the processing of financial transactions. Confident communicator with strong interpersonal skills and a professional telephone manner. Proficient in Microsoft Office especially in Excel, Word and Outlook. Strong time management and organisational skills with an attention to detail Experience of working in the care home sector would be beneficial but not essential. Benefits £33,000 salary. 20 days annual leave plus 8 bank holidays. Staff discount scheme. Employee Ownership bonuses (subject to company financial performance). Free on-site parking. Enrolment into the NEST pension scheme.