Community Housing Assistant
Covering High Wycombe and Milton Keynes
Temporary 10 months fixed term, full time (37.5 hpw)
Earn £12.60 ph, £24,638 per annum[pro rata]and great benefits including Health Cash Plan
Home, a place where you belong
This is a great job opportunity for a Community Housing Assistant to join Home Groups awesome housing team covering High Wycombe and Milton Keynes. As our Community Housing Assistant (CHA) youre the face to face customer support to our communities. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you!
What youll do
Engage with customers and proactivity on our estates, youll really get to get to know our communities.
Youll support our housing managers to look after their patches and through this, help us to improve our local neighbourhoods.
Support with tasks such as managing our voids processes which includes liaising with local authorities, estate inspections, engaging and meeting with contractors on site.
Carry out and record the routine safety and compliance checks in our buildings and communities.
Manage the admin updating records, ordering, and arranging payment for works to be done.
Why choose us?
This is more than ajob,itsa place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UKs top 10 Great Places to Work!
You have
A real passion for delivering excellent customer service and a genuine desire to help your customers.
Confidence working collaboratively with colleagues in other parts of the business and external partners
An understanding of housing management, housing law and universal credit would be ideal, but theyre not deal breakers!
The ability to use technology to navigate our systems and update customer records
An appreciation that this is a role where youll spend much of your time lone working in our local estates.
The practical bits
this is a hybrid role and in an average week, youll spend 3 days working from our communities in High Wycombe & Milton Keynes.
Although youll spend time in our neighbourhoods, we do get together regularly. We meet weekly on teams and quarterly in person.
Mainlyworking Monday to Friday and occasional evenings to meet with customers.Youll be able to shape your own diary.
To get from A to B, youll need a vehicle insured for business purposes. Well pay your mileage!
Youll need a Standard DBS check done and we pay for that.
Stronger together
We do our best work whenwereourselves.Thatswhy inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work !
Whats in it for you?
34 days leave, rising to 39 (this includesbank holidays and a me day).
Matching pension contribution (up to 7% and life insurance of 3x basic salary)
Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support
Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
800+ discounts on shops, holidays, days out, tech and more
Find out more
Click APPLY NOW to see ourCommunity Housing Assistant job description, find out about us and forhelp to apply.Roles can close early, sodontwait. For reasonable adjustments email.
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