Children’s Residential Senior Support Worker
Location: Mundesley, Norfolk
Salary: £31,925 – £32,875 per annum (depending on qualifications)
Contract: Permanent, Full-Time
The Role
Eleven 11 Recruitment is working on behalf of our client to recruit a Children’s Residential Senior Support Worker for a specialist residential service in Mundesley.
This is an excellent opportunity for an experienced residential childcare professional ready to take the next step into a senior role. You will play a key part in delivering high-quality care while supporting the leadership and day-to-day operation of the home.
You will help create a safe, structured, and nurturing environment where young people can thrive, develop independence, and achieve positive outcomes.
Key Responsibilities
•Provide high-quality care and support to young people in a residential setting
•Act as the senior member of staff on shift, leading and supporting the team
•Build strong, trusting relationships with young people and act as a positive role model
•Support the development of independence, life skills, and emotional resilience
•Line manage and support support workers, including oversight of performance and welfare
•Coordinate shifts effectively, allocating staff and resources as required
•Participate in an on-call rota to ensure consistent service delivery
•Work collaboratively with professionals to implement care plans
•Safely manage and respond to challenging behaviours
About You
We are looking for candidates who:
•Have experience in residential childcare or a similar environment
•Are ready to step into a leadership role
•Demonstrate strong communication and organisational skills
•Are resilient, patient, and emotionally intelligent
•Can lead by example and support a team effectively
•Are confident decision-makers and problem solvers
A full, valid manual driving licence is essential. Flexibility to work shifts, including sleep-ins and waking nights, is required.
Training & Development
•Opportunity to complete a Level 3 Diploma in Residential Childcare (fully funded) within the first 24 months if not already achieved
•Ongoing professional development and training opportunities
Salary & Hours
•Full-time: 38 hours per week
•Includes a mixture of shifts, sleep-ins, and waking nights
•Sleep-ins paid at £64.95 per night (typically 5 per month)
•Basic salary range: £28,028 – £28,978 (excluding sleep-ins)
Benefits
•Fully funded qualifications and career progression opportunities
•Refer-a-friend bonus scheme
•31 days annual leave (including bank holidays)
•Option to purchase additional leave
•Enhanced annual leave with length of service
•Employee Assistance Programme (EAP)
•Company-funded medical cash plan
•Enhanced sick pay and family-friendly policies
•Pension scheme (salary sacrifice)
•Life assurance (3x annual salary)
•Access to retail and lifestyle discounts
•Wellbeing initiatives and support programmes
•Cycle to Work and Tech schemes
Additional Information
•Enhanced DBS check required (funded)
•Full employment history required in line with regulatory standards
•Applicants must have the right to work in the UK
•Two-stage interview process, including a values-based first stage
•Applications reviewed on a rolling basis; the role may close early
To apply please call us on (phone number removed) or apply online to (url removed)