Implementation Specialist - Tech / SaaS (Entry-Level Friendly)
We're working with a growing technology business that delivers cloud-based payroll, HR, and workforce management solutions to organisations across the UK and Ireland. They're now looking to hire an Implementation Specialist to join their team - a fantastic opportunity for someone early in their career who wants to break into the tech industry.
The Role
You’ll work directly with clients to onboard and implement software solutions, ensuring systems are configured correctly and delivering real business value. This is a client‑facing role, involving regular Teams calls and occasional site visits, so strong communication skills are essential.
What You’ll Be Doing
* Working with clients to understand requirements
* Configuring and implementing software solutions
* Supporting onboarding and go‑live processes
* Troubleshooting issues and optimising system usage
* Managing multiple implementation projects
What We’re Looking For
* Strong to Advanced Excel skills (essential)
* Excellent communication and professionalism
* Interest in technology and problem‑solving
* Organised and detail‑focused mindset
* Comfortable working with clients
Nice to Have
* Exposure to HR, payroll, or workforce systems
* Experience in implementation, onboarding, or support roles
The Package
* £26,000 - £35,000 (depending on experience)
* Hybrid working (after initial training period)
* Clear progression into a specialist tech career
Ballymoney (onsite for 6 months probation - then Hybrid). To speak in absolute confidence about this opportunity, please send an up‑to‑date CV via the link provided, or contact Daire O'Connor at MCS Group: Even if this position isn’t right for you, MCS Group may have others that are. Visit our website for a view of all current opportunities.
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