Customer Account Manager Ipswich | £26,000 - £28,000 per annum | Monday to Friday, 8:30am - 5pm | Every other Saturday morning | Permanent Introduction Acorn by Synergie is seeking a Customer Account Manager to join our client's team in the centre of Ipswich. This is a unique opportunity to build a long-term career in the financial services industry, with the chance to gain a fully funded degree qualification while you work. There's no cold calling or direct sales, only genuine relationship-building, upselling, and cross-selling to existing customers. If you're ambitious, people-focused, and looking to start or advance a rewarding career, this could be the perfect opportunity for you. Key Duties Build strong relationships with customers through engaging and professional communication. Listen to customers' needs and offer tailored solutions. Provide excellent service while upselling and cross-selling relevant financial products. Maintain accurate customer records and manage accounts effectively. Take part in ongoing training and workshops to develop industry knowledge and skills. About You Enjoys talking to people and building lasting relationships. Possesses excellent listening and problem-solving skills. May have experience in sales, retail, or hospitality and is now seeking a professional career path. No prior experience in financial services required - full training is provided. Passionate, ambitious, and eager to learn. Entrepreneurial mindset with a drive for continuous improvement. Salary and Benefits £26,000 - £28,000 per annum, with further pay increases as your knowledge grows. Fully funded degree and professional qualification in financial services. 22 days' holiday, rising to 27 with length of service (plus bank holidays). Healthcare cash plan with access to 17 benefits, fully funded by the employer. Excellent training and development with clear career progression opportunities. Company-funded CII professional qualification. Cycle-to-work loan scheme. Discounted gym membership (national and local options). Flexible benefits, including critical illness cover, private medical insurance, and income protection. Retail discounts via a dedicated reward and recognition platform. Employee Assistance Programme (EAP). Employee discount on a wide range of insurance products. What We Offer You'll receive the full support and guidance needed to progress in your career, work within the local community, and achieve your long-term goals within a respected and supportive company. Interested? Apply now or contact Kristy at Acorn by Synergie's Chippenham branch for more information. Acorn by Synergie acts as an employment agency for permanent recruitment.